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Products

Subscriptions

Monthly or yearly products with an optional trial, billed by your payment provider. Today that means Stripe.

Which providers can bill one

Only Stripe can bill a subscription. A subscription product offered through any other method is refused at checkout before anything is created, so no customer is ever charged once and then never again.

Setting one up

  1. Connect Stripe, including the second webhook signing secret for the subscription route. Without it, checkout refuses subscription products.
  2. Create a product of type Subscription and choose monthly or yearly, and a trial length if you want one. Zero days charges immediately.
  3. Publish it. It sells through the same checkout as everything else.

What you and the customer can do

  • Move a customer to another plan. Stripe works out the proration.
  • Pause and resume collection.
  • The customer cancels from their portal and keeps access until the end of the period they paid for. They can undo that before the date.
  • Offer one retention discount when they cancel, applied once as a Stripe coupon.
  • The customer sees their invoices and updates their card on Stripe's hosted page.

Not supported

  • Usage-based or metered billing. A subscription is a fixed price.
  • Discount codes on subscription products.